
The first half of the day we spent concentrating on us, individually. Learning about our communication style(s), before moving on in the afternoon to 'them', and what we can do better in dealing with others.
I thought it was a pretty good class, and a took away a couple good tips, not only for use in the office with co-workers, but also at home. (Like 'QTIP'. That's a good one for me to remember...Quit Taking It Personally!!) Because it is a fact that we all could use some help in communicating with others... especially me!
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